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This app can Access all your files, peripheral devices, apps, programs and registry Microsoft. Permissions info. Installation Get this app while signed in to your Microsoft account and install on up to ten Windows 10 devices. Accessibility The product developer believes this product meets accessibility requirements, making it easier for everyone to use. Language supported English United States. Additional terms Code Connection privacy policy Terms of transaction.
Seizure warnings Photosensitive seizure warning. Report this product Report this app to Microsoft Thanks for reporting your concern. Our team will review it and, if necessary, take action. If you edit your response multiple times within a short period of time for example, to correct a typo , customers will only be notified once that you've edited your response.
If a customer that you respond to changes their review, all App Store Connect users with the Admin or Customer Support role that have access to the app receive a notification if they set their user notifications accordingly. Your response will remain publicly visible regardless of edits made by the customer to their own review, unless you edit a response or delete a response. You can edit your response at any time and only one response per review will display on your App Store product page.
All ratings, reviews, and responses are publicly viewable on your App Store product page, and therefore, your responses should be appropriate for a public audience. If you believe a review is offensive or inappropriate, report a concern. Your product page will display a message stating that the app's summary rating was recently reset. This message will be displayed until enough customers have rated the new version and a new summary rating appears.
You can view the summary rating of your app or individual customer reviews. If necessary, you can report a concern about a review. This summary rating is based on the ratings of the version of your app that was available as of September 19, , as well as ratings of later versions. This summary rating is specific to each territory on the App Store and you can reset it when you release a new version of your app.
Past reviews will continue to display on your product page. Customers running iOS 10 or earlier will see your apps rating based on all ratings of your app. Customers running iOS 11 or later will see a summary rating based on all ratings after Sept 19, Users with only the Customer Support role will be taken directly to Ratings and Reviews after selecting an app. From the drop-down menu on the right side, select the platform you wish to view ratings and reviews for.
For tvOS apps, you will only see ratings. To view the summary rating for a specific country or region, choose the country or region from the menu above the summary rating. View reviews that have been edited or responded to: Choose the option from the All Reviews menu.
If there is an issue with a customer review, you can report your concern to Apple. The customer who wrote the review will not be notified if you report a concern. In the dialog that appears, choose a concern from the pop-up menu, enter a description of your concern, and click Submit.
You can respond publicly to customer reviews but only one response per review appears on your App Store product page. You can reply to a review , edit your response , and delete your response. Responses may take up to 24 hours to appear on the App Store. Until then, they will show as pending in App Store Connect. All edited responses will have a notation that it has been edited. Responses are only visible in the App Store app running on iOS From the drop-down menu on the right side, select the platform iOS or macOS with the review you wish to reply to.
From the drop-down menu on the right side, select the platform iOS or macOS with the review you wish to edit the response for. From the drop-down menu on the right side, select the platform iOS or macOS with the review you wish to delete the response for.
You can reset your app's summary rating when you release a new version. Ratings may only be reset globally - you cannot reset by individual country or region. Keep in mind that when you reset your summary rating, it will not apply to customer reviews, which will continue to display on the App Store. For universal apps, the reset only applies to the platform version that you reset your rating for. You cannot reset the rating of your app bundles. Important: If you choose to reset your app's summary rating, once the new version is released you will not be able to restore the previous rating.
To see when your app's summary rating was last reset, see View ratings and reviews. After you submit your app for review , your app's summary rating will reset on the App Store when the version is released. First you request catalog reports of different types, and after you receive an email that the reports are ready, you can then download the catalog reports.
Each type of catalog report can be generated once per hour period. If a legal or usability issue occurs with a previous version of your app, you can prevent that version from being available for download by customers.
If the status of the version is Ready for Sale and the version has a legal or usability issue, you must submit an update for the app and indicate the issue with the previous version when submitting the new version.
If you are unable to submit an update, you must remove the app from the App Store. At the bottom of the page, under the Last-Compatible Version Settings, select the available version. App Store Connect provides the following analytics and reporting to measure the performance of your app and view final payments made to you. Usage data is available for devices running macOS For more information, see About App Analytics.
Sales and Trends provides next-day sales and unit data so that you can measure the performance of your free or paid apps, as well as any associated in-app purchases. Transactions reported in Sales and Trends are based on the date the customer purchased the app or in-app purchase. For more information, see the About Sales and Trends.
Payments and Financial Reports provides information on final payments made to you based on settled transactions and finalized proceeds using the Apple fiscal calendar.
Financial reports only include paid transactions where we are able to collect payment from the customer see Schedule 2 of your Developer Agreement. You can opt-in to email alerts that notify you when financial reports are available for download in App Store Connect. You can automate downloads of your sales and financial reports with our command-line tool, Reporter , or with the App Store Connect API.
You may see differences between Sales and Trends reports and Payments and Financial Reports due to the following reasons:. Processing status. Transactions may take time to process and close. Further, transactions where we are never able to collect payment will not be shown in financial reports.
Exchange rate. Sales and Trends estimates the USD amount of sales and proceeds based on a rolling average of the previous month's exchange rates. All downloadable reports show amounts in the local currencies transacted by customers. Final payments in Payments and Financial Reports are based on the exchange rate used to convert each report currency to the currency of your bank account.
For more information about this exchange rate, see Getting Paid. You may see also differences in sales reporting between App Analytics and Sales and Trends for the following reasons:. App Analytics only displays data from devices running macOS App Analytics lets you measure user engagement, marketing campaigns, and monetization for your apps. You can use App Analytics to:.
To protect user privacy, we only show data in App Analytics after a certain number of data points are available. Mac usage data is available from devices running macOS View the total number of pre-orders, first time app downloads, in-app purchases, and their associated sales, and view the number of your app's unique paying users.
Track a variety of user engagement metrics, such as installations , sessions , crashes , and active devices. Usage metrics are only available from users who have agreed to share their diagnostics and usage information with app developers.
The Metrics page opens with Product Page Views displayed by default. The graph shows daily totals for the metric for the past 30 days. Hover over the graph to view data for a specific day. To change the metric displayed, click the metric selector in the top left corner and choose from the complete list of app metrics. App Analytics allows you to display two metrics at a time as a ratio, which can help you calculate key performance indicators, such as conversion rate or sales per paying user.
The metric selector displays Product Page Views by default. Click the metric selector to display a list of available metrics. App Analytics metrics can be filtered by a number of dimensions, such as device type, territory, and source type. Next to the metric selector, click By Date, and choose a dimension. See a complete list of dimensions.
You can add additional filters by clicking Add Filter. Saved Views allow you to apply filters and dimensions to your desired metrics in App Store Connect, then easily view the same data again. App Analytics only collects usage data from users who have agreed to share their diagnostics and usage information with app developers.
Opt-in data includes installations, sessions, active devices, active last 30 days, crashes, and deletions. In the Crashes widget, click Opt-In Only. The pop-up menu displays your opt-in rate for the last 24 hours. To view your opt-in rate for a longer period, click Opt-In Rate History. Each day on the chart shows the average opt-in rate of all the users who installed your app in the last 90 days. It remains on the device until there are 30 consecutive days of inactivity. App Clip metrics are only available from users who have agreed to share their diagnostics and usage information with app developers.
From App Analytics, select the app associated with your App Clip. The Overview page provides a summary of key app metrics. To change the metric to an App Clip metric, click the metric selector in the top left corner.
App Analytics lets you view data based on where users discover your app or App Clip, so you can determine which sources are most successful at helping you acquire users. When a user taps a link from an app, website, or App Clip card that brings them to your App Store product page, the immediate product page view is attributed to the referring app, website, or App Clip.
If the user then taps to download the app for the first time, the resulting First Time Download is attributed to the referring app, website, or App Clip. All sales and usage data for the app or App Clip are attributed to the source recorded when a user tapped to download your app or launch your App Clip for the first time.
This includes data from redownloads, downloads to multiple devices sharing the same Apple ID, subscription renewals, and Family Sharing downloads. Viewing your app metrics by source can help you determine which source types are most successful at driving sales and usage.
Users viewed your app or downloaded it from Search on the App Store. Includes Search Ads in App Store search. Users viewed your app or tapped to download it while browsing the App Store for example, in the Today, Games, or Apps sections.
Users tapped a link in an app that brought them to your App Store product page. Includes Apple apps, such as Messages, except Safari. Users tapped a link from a website that brought them to your App Store product page.
If a chain of redirects in Safari leads to your App Store product page, the referring website will be the last URL in the chain. Note: For iOS apps, taps from websites in non-Safari web browsers, such as Chrome, are attributed as that web browser app in App Referrers. Users tapped a link in your App Clip that brought them to your App Store product page.
If the user then downloaded your app, the resulting Download is attributed to your App Clip as the source. Sales and usage data display sources as unavailable if users downloaded your app before App Analytics started tracking source attribution on April 15, As users download your app for the first time, you will see more complete sources data.
If a user downloads your app using an App Store gift card or promotional code, the source type will also show as unavailable. The Sources page displays all source data for Product Page Views by default. Use the metric picker on the right side to select a metric. Data is displayed. Viewing your App Clip metrics by invocation source can help you determine which sources are most successful at driving app downloads and engaging users.
Siri suggested your App Clip in response to a user, they tapped the suggestion, and your App Clip card was displayed.
A user tapped on a place card in Apple Maps, followed the link to your App Clip, and your App Clip card was displayed. Your App Clip card was displayed after a user tapped a link they received through the Messages app.
Your App Clip card was displayed after a user tapped on a link in another app, such as the Notes app or Facebook. Safari, Maps, and Messages are not included in app referrers. A detailed breakdown of web referrers is not available. To change the metric displayed, click the metric selector in the top left corner and choose from the complete list of App Clip metrics. Note that these will only display if your app has a corresponding App Clip.
App Analytics allows you to generate campaign links for use in marketing materials. When a user clicks an ad with your campaign link, they are redirected to your app's product page on the App Store. When you generate a campaign link, you also receive a campaign token and a provider token to use in other campaigns.
In the Campaign field, enter a campaign name. Your campaign name will be your campaign token. You can use up to 40 alphanumeric characters, spaces, and the following punctuation marks and characters:. If you promote your app with Smart App Banners in Safari, you can add your campaign token and provider token when implementing a Smart App Banner on your website.
Campaigns only display in App Analytics after more than a day has passed since campaign launch and at least five First Time Downloads are attributed to the campaign. Your campaign must also include your provider token and a campaign token. If a user downloads your app for the first time within 24 hours of using your campaign link or campaign token, you will see this counted as a First Time Download.
If a user clicks more than one campaign link during a certain period, only the most recent campaign link is credited for sales that happen after it's used. From App Analytics, select your app. The Overview page provides a summary of key metrics about your app.
From the date picker in the top-right, choose a date range. You can view a predefined period for example, Last 7 Days or enter a custom range. By default the date picker will display the last 30 days. Tip: To export the data in the list, click the download icon in the upper-right corner of your screen. Keep in mind that this list includes only a limited number of your top referrers.
Data will be exported in CSV file format. The table displayed shows the percentage of devices on which your app was used in the days after the first installation. Product page optimization helps you evaluate which version of your product page is most effective at getting users to download your app. These tests use a range of modern and rigorous Bayesian techniques and require minimal overhead to launch a test, transparently communicate changing results as they arrive, and identify the best version as quickly as possible.
This baseline is the original product page by default, and can be changed to a treatment at any time. The main measure of performance for each product page version is the conversion rate — the percentage of users that downloaded your app after seeing the product page. Only the most recent and currently running tests are shown. By default, your original product page is the baseline. Use the Improvement switch to display results by Improvement or Conversion Rate.
Use the menu to view different test results. Sales and Trends provides next-day sales and unit data so that you can measure the performance of your free or paid iOS, tvOS and macOS apps, as well as any associated in-app purchases. Data in Sales and Trends is recorded when a customer initiates a transaction on the App Store. Sales data for iMessage apps and sticker packs is included in the data for the containing iOS app.
On the overview page, view top apps or in-app purchases and their contribution to your overall business. If you offer auto-renewable subscriptions, view subscriptions data on the summary, retention, state, and event pages to gain quick insight into the performance of your subscriptions business. View units, proceeds, sales and pre-orders with options to filter data by selected time period, app, subscription, and territory.
You can also download and view reports in order to further analyze the performance of your app or subscriptions. Note: If you transfer your app, you will continue to have access to information for sales that occurred prior to the transfer. You will not be able to see data for sales that occur after the transfer has completed. A day includes transactions that happened from AM to PM for the selected timezone. By default, units displays app units, in-app purchases, and app bundles.
You can apply filters to view the number of updates, re-downloads, and app units originated from pre-orders. The number of first-time purchases of your app or bundle. An app unit or bundle unit is counted when a customer taps the 'Buy' or 'Get' button for the first-time.
App updates, downloads from the same Apple ID onto other devices, and re-downloads to the same device are not counted. Family Sharing downloads are included for free apps, but not for paid apps. The number of in-app purchases, including consumables, non-consumables, auto-renewable subscriptions, and non-renewable subscriptions. In-app purchases restored by users are not counted. For more information, see in-app purchase types. The total amount billed to customers for purchasing apps, app bundles, and in-app purchases.
Sales are inclusive of any applicable taxes we collect and remit per Schedule 2 of the Paid Applications agreement.
Sales for iMessage apps and sticker packs is included in the data for the containing iOS app. The amount you receive on sales of your apps and in-app purchases. Proceeds in Sales and Trends are not final. To view final proceeds based on closed transactions, view Getting Paid. Making your app available for pre-order allows customers to order it before its release date and automatically download it once it's available.
Upon fulfillment to the customer, a pre-order will be reflected as an app unit. If a pre-order is a paid app unit, then the associated sales from the pre-order will also appear upon fulfillment. Required role: Admin , Finance , or Sales. Updates and redownloads are excluded, but can be added using a filter. You can also choose a period using the date slider below the main graph. For example, if you filter by territory and click the Europe row, the graph and table will display data for territories in Europe.
You can save your current chosen date range, group, and filter selections. You can later choose your saved views from the Sales page menu. Your daily Unit totals include any processed refunds. However, you can see your total number of refunds in Sales and Trends by using Filters. Under Transaction Type, choose Refunds.
Refunds are shown as negative unit values on the right-hand side. Percentage Range shows the change in Refund totals from the previous period for each app or in-app purchase. You can view data for your apps and in-app purchases for the last 24 hours. Data is displayed for a rolling period of the previous 24 hour period, and is generally available within two hours.
While apps are only available for sale in the territories you specify, in-app purchases are available in all territories. This allows customers to continue using apps they own, for example, after they move to a different country or region. Customers can only make in-app purchases if they already own that app.
Your total downloaded units are based on unique users. Updates are counted on every device on which they are installed, even when the device shares the same Apple ID.
If you release frequent updates of your app, you may see significantly more updates than total downloads. On the Subscription Summary Retention, Event, and State pages, you can see sales and activity for your auto-renewable subscriptions.
A day includes transactions that happened from a. Data in the graphs will change based on the chosen end date. For example, if you select an end date of April 26th, you will see the number of Active Subscriptions on April 26th, as well as a graph showing daily Active Subscriptions for the 30 days prior to April 26th.
You can view monthly retention and introductory price conversion rates for the twelve months preceding a selected end date. By default, you will see the rate across all of your subscription offerings for example, 1-month and 1-year subscriptions , unless you filter by a particular subscription. Selecting Retention Rate will show the number of subscriptions that renewed during a specific period, divided by the number of subscriptions that were up for renewal during the same period.
Upgrades, downgrades, and crossgrades do not count as a subscription renewal. Selecting Conversion Rate by Introductory Offer and Conversion Rate by Promotional Offer will show the percentage of subscriptions that converted to the standard price at the end of the introductory or promotional period.
You can view subscription events in Sales and Trends, including the number of times subscribers activate, change, and cancel their subscriptions. To view your subscription events:. From the right side, click the date picker to choose a date range. The graph will update to show data for the selected period. Activations: the number of times your customers started a subscription for the first time. Includes standard price subscriptions and introductory offers. Cancellations: the number of canceled subscriptions.
Cancellations can occur when a subscriber turns off auto-renew, or when the App Store is unable to successfully bill a customer in billing retry for a renewal. In the case of a subscriber turning off auto-renew, the event is counted when the subscription expires at the end of the period.
In the case of subscriptions in billing retry, the event is counted at the last billing attempt. Conversions to Standard Price: the number of introductory or subscription offers that have renewed to a standard price subscription.
Reactivations: the number of previously canceled subscriptions that have re-reactivated to a subscription in the same group, including upgrades, downgrades, and crossgrades. Refunds: the number of subscriptions refunded to customers. Includes full and partial refunds. Renewals: the number of subscriptions that have renewed. Includes upgrades, downgrades, and cross grades, as well as introductory or subscription offer renewals.
Renewals from Billing Retry: the number of subscriptions that have successfully renewed out of the billing retry state. Does not include subscriptions that renewed during a 6 or 16 day Billing Grace Period window. Enter Billing Retry: the number of subscriptions that have have not renewed due to a billing issue.
When a subscription expires due to a billing issue, Apple will attempt to renew the subscription and collect payment for up to 60 days. Includes subscriptions that previously entered a 6 or 16 day Billing Grace Period but did not renew. Enter Billing Grace Period: the number of subscriptions that have not renewed due to a billing issue, and have entered a 6 or 16 day Billing Grace Period window.
Renewals from Billing Grace Period: the number of subscriptions that successfully renewed from a 6 or 16 day Billing Grace Period window. For a complete list of subscription events by type, see Subscription Events. Active paid subscriptions are the total number of auto-renewable subscriptions that are currently active, including paid subscriptions with introductory pricing, paid subscription offers, excluding free trials and marketing opt-ins.
A subscription is active during the period for which the customer has paid. You can also view your daily subscription units, which are the total number of subscription purchases, renewals, and reactivations minus refunds and the associated sales from those transactions.
Free trials are not included. Subscription Start Month allows you to compare retention of subscriptions started in specific months. From the right side, click Subscription Start Month to choose a month. The graph will update to show retention rate over consecutive renewal periods. By default, all subscription durations are included.
The Subscription report includes the number of active subscriptions and corresponding customer prices. Summary Sales Report. Aggregated sales and download data for your apps and In-App Purchases. Help customers find and engage with your app on the App Store by creating a great product page. You can enter your app name, subtitle, keywords, description, and more, in 40 languages. Sell a variety of content, including subscriptions, new features, and services, from within your app by entering in-app purchase details in App Store Connect.
You can also select in-app purchases to promote directly on the App Store. You can invite up to 10, testers using just their email address or by sharing a public link. When your app is ready for public distribution, submit it to App Store Review. Learn about App Store Review.
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